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in the beginning . . .

John and Stacy DiJulius opened John Robert's Hair Design at 6118 Mayfield Road, Mayfield Heights, on
February 15, 1993. At this address they occupied a 900-square-foot unit in a strip shopping center. They originally opened with only two employees.

John and Stacy had two primary goals in mind. The first was to provide high-quality beauty service to the immediate and surrounding areas. The second goal was to provide a place of employment where employees in
a salon have similar benefits to those found in any other industry. They decided not to go with the traditional way of hiring employees, which would be to hire experienced stylists from other salons with existing clients. They wanted to do the majority of their hiring from cosmetology schools and train them their way-the proper way. Although knowing this concept would require a little more time to build the business, they were thinking of the long-term advantages. Their new theory paid off, to say the least, and due to the salon's commitment to hire only the highest quality team members, John Robert's reputation spread immediately for quality work and excellent customer service. This caused the salon to grow quite rapidly.

By September of '93, John Robert's expanded into a full service salon by acquiring the next unit (6116 Mayfield), adding an additional 300 square feet. Through this expansion John Robert's was able to increase its styling stations by 8, and provide additional services. John Robert's continued to grow at a rapidly increasing pace due to their emphasis on a thoroughly extensive training program for every employee. Their reputation led them to an abundance of media exposure. John Robert's has appeared on all local television networks, numerous newspapers, national magazines. A documentary was filmed on them, and a local college used the salon as a case study for excellent customer service.

In 1996 John Robert's expanded again. They again acquired additional space in the next unit, bringing their total to 2,200 square feet. They added a day spa, and chemical/color room with the new expansion. During the next 3 years, the team doubled. They continued to grow, and began plans for further expansion. Due to their limited parking situation, they needed to find a new location.

In January of 1999, construction began on what is now the Mayfield home of John Robert's Studios. The 7,000 square-foot facility opened May 1, 1999, in Eastgate Shopping Center in Mayfield Heights. It includes a spa: with 4 treatment rooms, a vichy shower, steam shower, a manicure/pedicure sanctuary, and relaxing spa lounge; a men's salon: private, sports themed room complete with a pool table; a chemical/color room: with special ventilation, a color lab for mixing personalized color formulations, and high speed processing equipment; the main floor with 20 styling stations; an experience area: where guests are greeted upon entering and encouraged to "test" our AVEDA products as well as browse through our team's portfolios; and finally, a cafe: serving up tasty, healthy smoothies and a variety of refreshments for our team and guests. Shortly after moving in to the new location, a call center was added. This alleviated some of the traffic at the front desk, allowing all calls to be answered in a private area in the rear of the salon.

In November 2000, John Robert's opened a second location in Solon, Ohio. At 2,300 square feet, this beautiful facility houses a full spa, manicure area, and main styling area with 8 stations.

January 2001, Team Energetics joined the John Robert's team and added a personal training facility at the Mayfield location. This unique concept houses some of the latest and greatest training ideas and equipment; including Northern Ohio's first moving rock climbing wall.

As they continue to grow, the team is still the core of who John Robert's is, and what they represent. At John Robert's we derive success from teamwork/SYNERGY: Individual and team growth are stimulated by
the idea that the whole team working together can accomplish much more than individuals working alone.


The concept of John Robert's Studios has two main goals; 1) to clearly be recognized as the leader in the beauty industry, both locally and nationally, 2) to create a work environment that offers stability, excitement, cohesiveness, superior education, provides opportunities for growth, recognition, and rewards you for your contributions. The commitment of our present team is helping us realize that concept.

John Robert's is not a place for just anyone to work, nor do we want it to be. Our standards are higher than anyone else in the industry and so are the rewards. It is obvious everyday by the work and dedication from our current team members. They have been selected from a field of many applicants because of their skills and abilities, and their potential for a long and successful career with our team.

Together we have the responsibility to overcome the hurdles that have been laid before us by others in our industry, that being the perception of the beauty industry and it's team members. We must do all that is possible to change that image and create a new one. That being one that offers our guests true professionalism: in legendary customer service, in our technical ability to perform the best service, and in our ethical evaluation and recommendations. Simply put, we must exceed our guests' expectations of what they perceive they will receive with every visit to John Robert's Studios.

In order to be successful at anything, you must have a purpose. And that purpose cannot be to benefit you. In this industry, to be successful, your purpose has to be "being a day maker." A "day maker" is someone who makes other people's day by replenishing them and providing them relaxation, pampering and beauty that they could not otherwise obtain on their own. If your purpose is truly selflessness, your own benefits, whether they're personal fulfillment or financial, will be greater than you had ever hoped. For what finer tribute can one person give to another than their uncompromising excellence?

 
 

 

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